Automation Technologies

Consulting | Volkswagen Group Services

Our activities in the area of automation technologies focus on process automation and digitalisation. We are very keen on new technologies – and creative ideas are always welcome.

Together with our customers, we develop software solutions for specific problems, always taking the overriding goals into account. We assist with the development of new automation ideas and support project implementation from start to finish.

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Data-driven Process Mapping and Analysis

We use process mining to create digital process models, thereby ensuring that actual processes are mapped and accurately documented. In this manner, we create the best possible conditions for sustainable process optimisation measures.

Our process mining consultants identify the digital footprint that processes leave behind when they are conducted in IT systems. They then prepare the data and use it to create a process model that can be analysed individually. In this sense, we open the door to an ultimate understanding of the process in question and provide our customers with a comprehensive and objective depiction that can be used to jointly identify optimisation potential that can be exploited over the long term.

Business Process Automation

We identify the automation potential of our customers’ processes and then optimise the processes with the help of various software solutions, including robotic process automation (RPA). Here, the processes are taken over by software “as if by magic”. Another example relates to the development of apps, as the user-friendly interface can be used to create new applications that offer our customers considerable benefits. In this regard, we work mostly with Microsoft Power Platform, which offers solutions for process automation and data processing.

Conversational Automation

In the area of conversational automation, we study ways to teach machines languages so that they can provide us with more effective support in our daily work. Here we search for or develop solution approaches relating to chatbots, virtual agents, voicebots and the global topic of natural language processing.

In our customer projects, we determine which solution is best suited to the use case for a given problem, after which we develop the solution design. We then assist with implementation, provide training in the required software product and bring the product to the go-live stage.

Virtual Process Models

The implementation of new processes in physical settings requires a great deal of coordination. Many stakeholders need to come together and a large number of specifications are drawn up that have to be approved by all project participants. There’s not always enough time to view documents and agree on specifications, which means there’s a high risk of misunderstandings, which in turn can lead to production stoppages.

Our virtual reality (VR) consultants support our customers in this challenging environment by documenting in writing a VR model that can be experienced. This means all participants can quickly and securely obtain the most important information about the process in question, which in turn lowers the risk of change requests, saves time and reduces project costs. In addition, the VR model can be utilised for key-user training programmes.


Become part of our interdisciplinary team. Get to know a wide range of projects and work with us to shape the transformation in the Volkswagen Group as a sustainability consultant.

You can expect exciting career and further training opportunities as well as a wide range of jobs in excellent teams. Take the next step in your career in a consulting team at Volkswagen Group Services!

Your benefits at Volkswagen Group Services GmbH

Volkswagen Group Services GmbH as an attractive employer

  • company pension scheme
  • participation in Volkswagen’s employee leasing programme
  • bike leasing
  • free “M-membership” at Urban Sports Club
  • special conditions on our Corporate Benefits Platform
  • attractive training concept
  • a young, dynamic team that gives you creative freedom
  • a broad project portfolio with opportunities for individual development
  • mobile working opportunities regulated by the company, and much more

Current vacancies

You can find current vacancies for consultants in the JobPortal.

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Consulting Locations

For more information, please select a location.



Office im Ullsteinhaus

Attractive Office at the historical Ullsteinhaus Berlin.

  • Projects focusing on design, digitalisation, market management, rollout management and salesforce
  • Additional support for cross-location consulting projects in Germany and abroad


Volkswagen Group Services GmbH
Ullsteinstraße 114-149
12109 Berlin



Nordkopf Tower

Our offices are located in the new building between Autostadt, the main railway station and the pedestrian zone. The headquarters of the Volkswagen Group and the Volkswagen brand are located nearby.

  • Consulting projects from the entire portfolio of VWGS Consulting
  • Customers in Germany and abroad


Volkswagen Group Services GmbH
Wolfsburger Nordkopf Tower
Hesslinger Strasse 1
38440 Wolfsburg



BraWo Park

Head office of VWGS Consulting

Our teams are located on the 7th to 9th floors of BraWo Park, very close to the main train station.

  • Consulting projects from the entire portfolio of VWGS Consulting, with German and international customers.


Volkswagen Group Services GmbH
Business Center II
Willy-Brandt-Platz 16-20
38102 Braunschweig



Digital Hub - Speicherstadt

Situated in the middle of the historical Speicherstadt (warehouse district), our Hamburg site brings together an international start-up community and offers a dynamic work environment.

Our consulting team provides many different types of consulting services with a clear focus on the operationalisation and implementation of existing strategies and concepts. We want to work together to shape the transformation of the Group!


Volkswagen Group Services GmbH
Co-Working Spaces im Digital Hub Logistics

Am Sandtorkai 32
20457 Hamburg




Our Ingolstadt headquarters contains modern offices with direct contact to colleagues from many other specialist areas.

  • Projects with AUDI AG, MAN and TRATON
  • Additional support for cross-location consulting projects in Germany and abroad


Volkswagen Group Services GmbH
Bunsenstrasse 5
85053 Ingolstadt