We relieve purchasing departments by constantly optimising our processes, strategically developing and increasing the efficiency of our Procurement Services whilst maintaining the high quality standards of the Volkswagen Group. Our cost management assumes the calculation of tooling investment and parts prices. This includes adequate negotiation support for the customer as well as price regression analyses. As a support service, Volkswagen Group Services GmbH also offers authorisation assignments for procurement systems (user management) and conducts training courses for procurement systems - also at the international locations.
We operationally support the Volkswagen procurement of prototype purchasing, in B and C parts management and in forward sourcing. Competent and committed staff at Volkswagen Group Services GmbH have worked in the Process Center in Wolfsburg for the procurement of all brands of the Volkswagen Group since 2005. Among other things, we are responsible for key account and escalation management as well as order management and load balancing. We conduct online negotiations and handle change management, inquiry management and order management. We also take care of quality assurance and process monitoring.
Our Supplier Integration Team (SIT) is the direct point of contact for the Group's B2B supplier platform and thus a key instrument for communicating and business processing with suppliers. With bundled knowledge, the specialist teams in the areas of Research and Development, Procurement, Logistics, Quality Assurance and Sales react quickly and efficiently to special inquiries from suppliers. SIT offers worldwide support in close cooperation with the specialist departments and the technical second-level. We support users in handling issues, explain processes, investigate errors and failures and ensure that they are rectified.